SHIPPING

We appreciate the opportunity to deliver quality parts to repair, maintain, and upgrade your vehicle.

Unless your order will be shipping LTL freight, FedEx tracking information should be sent to your e-mail address (if provided) with-in 24 hours (M-F), please note however that the tracking # will not become active until the shipment leaves our facility. If there are any problems, concerns, or questions please e-mail sales@300zxclub.com .  We strive to get all orders pulled, packed, and shipped quickly and accurately.

The 300zx Club Store cannot guarantee that your order will be shipped the day on which it is placed. We will make every attempt to ship your order within five (5) business days. In order to avoid delays, your order may be shipped in multiple shipments at our discretion. We will attempt to contact you within 24 hours M-F if any of the items you order are on back-order with an estimated date when we can ship the item. Used parts that must be pulled, special order parts, and items that must be assembled per order (built engine for ex.) will take additional time to ship.

OVERNIGHT SHIPPING

Overnight, Next-Day Air, or Express shipping means only that your order will be shipped via Overnight, Next-Day Air, or Express service. It does not guarantee that your order will be shipped the day or even day after it is placed.

RETURNS

All returns that were not facilitated by an error on our part will be charged a 20% re-stocking fee if applicable and/or be refunded as store credit at this store.

All items returned MUST be returned within 30 days EXACTLY as they were shipped out (un-opened & un-damaged.)

Returns must receive pre-authorization.

Inside the box include your name, address and daytime phone number, a copy of your invoice and the reason for the return.

Please package the parts so that they will not be damaged during shipment. Returns must be shipped prepaid (no C.O.D.s) and should be insured. Items damaged in shipment are the responsibility of the shipper.

Returns must be in new, undamaged, unmodified and resalable condition. So please check all parts before installation, balancing, machining, painting, or other modifications as those cannot be returned for any reason.

It is your responsibility to return any part in resalable condition. That includes incorrect items. NO EXCEPTIONS!

There are no returns on special order items not in stock and some used parts. This includes but not limited too custom made JDM parts, body kits, etc.

Core Returns

Engine cores must be in rebuildable condition with no damage to hard parts in order to recieve full core credit. If any of the following components are damaged we will deduct a portion of your core accordingly. Hard parts include: cylinder block castings, crankshafts(no spun bearings), cylinder head castings, camshafts, valve train(no bent valves), no missing internals.

Core credit will only be issued for the exact number of units sold, based on the original selling invoice. Core credit will not exceed the original core value charged.

Core credit will be issued within 30 days of Returned core, due to testing and inpecting cores that were returned

Cores must be in good condition. Rusted, damaged, weathered, unassembled, broken housings, bent shafts, missing parts or salvage yard cores will not be accepted or returned.

Item must be rebuildable with no visible cracks or holes. All fluids need to be drained prior to shipping

Cores must be identical to the new part purchased.

Core credit will not be issued if your part does not arrive at the manufacturer

What is not covered

This warranty does not cover parts that fail as a result of improper installation, misuse, abuse or the failure of another part. Parts installed for use on off road vehicles, racing or competition use have no warranty. Parts modified for use or installed for use other than their original design and application have no warranty.

RISK OF LOSS

All items purchased fromthe 300ZX CLUB STORE are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We ship all items WITH shipping insurance, and are not responsible for damages caused during shipping. Please file a claim with the appropriate shipping company if your item was damaged during transit; we can assist you if you need help. PLEASE INSPECT YOUR ITEM BEFORE SIGNING FOR IT, BECAUSE IF YOU DO NOT AND LATER DISCOVER THE ITEM IS DAMAGED, YOUR CLAIM WILL BE DENIED! Make the shipper wait if you have to, just make sure to ALWAYS inspect ANY package you get before the shipper leaves.