Hey Keith,
I'm sorry but I'm not longer with Ash. I won't get into details but my departure from ASH-SPEC was not exactly under good terms. Partially because of the fact that Ash's customer service is not up to par (which you've obviously experienced) and I couldn't deal with it any longer. You can try to email Ash directly at
[email protected], but I'll be honest, your chances are probably slim to none. Your best bet would probably be to email Greg Dupree at
[email protected] for Ash's parts. I don't know if it will be of any help, but tell him I sent you and he may treat you a little better. Just explain to him that you've had difficulty getting ahold of Ash.
Let me know how you fair!
Nick